Privacy Policy
How we collect, use, and protect your information.
Last updated: January 2025
🔒 Our Commitment to Privacy
GearPress, operated by Specialty Directories LLC, respects your privacy. This policy explains what information we collect, how we use it, and who we share it with.
The short version: We only collect what we need to fulfill your order. We never sell your data.
📋 Information We Collect
When You Place an Order
- Name and email address
- Shipping address
- Phone number (for delivery purposes)
- Order details and purchase history
Payment Information
Payment card details are collected and processed directly by Stripe, our payment processor. We never see, store, or have access to your full card number.
Automatically Collected
- Basic analytics (pages visited, referral source)
- Device type and browser information
- IP address (for fraud prevention)
🎯 How We Use Your Information
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to customer service inquiries
- Prevent fraud and unauthorized transactions
- Improve our website and services
We do not use your information for marketing emails unless you explicitly opt in. We do not sell, rent, or trade your personal information.
🤝 Third-Party Services
We share limited information with the following services to fulfill your orders:
| Service | Purpose | Data Shared |
|---|---|---|
| Stripe | Payment processing | Payment details (encrypted) |
| Gelato | Order fulfillment | Name, shipping address, order details |
| Netlify | Website hosting | Form submissions, basic analytics |
Each of these services has their own privacy policies and security measures. We only work with reputable providers who take data protection seriously.
🍪 Cookies
We use minimal cookies to:
- Remember your shopping cart during your session
- Understand how visitors use our site (anonymous analytics)
- Prevent fraud during checkout
We do not use cookies for advertising or cross-site tracking.
🛡️ Data Security
We implement industry-standard security measures to protect your information:
- All data transmitted over HTTPS (SSL/TLS encryption)
- Payment data handled by PCI-compliant processors (Stripe)
- Regular security updates and monitoring
- Limited employee access to customer data
⚖️ Your Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications
To exercise any of these rights, please contact us through our contact page.
📅 Data Retention
We retain order information for as long as necessary to fulfill our legal and business obligations, typically:
- Order records: 7 years (for tax/legal compliance)
- Customer service records: 3 years
- Analytics data: 26 months
📝 Changes to This Policy
We may update this privacy policy from time to time. Significant changes will be noted with an updated "Last updated" date at the top of this page.
Questions About Your Privacy?
If you have any questions or concerns about your data, we're here to help.
Contact Us